Tag Archives: research

Numbers | Our (misplaced) Measure of Success

Regrettably, quantifying has become the standard, all-in-all measurement for defining success and identity.  

Quantifying is a global practice, yes, but distinctly North American. Numbers are thought to convey everything important: the all in all of a business’s bottom line; an individual’s legacy or value to society; a sports team’s record; a university’s national ranking; and for some, even a measurement of sexual prowess. Frequently it’s cloaked in the language of “indicators,” such as “economic or performance indicators.”

For example:

Since I’m attempting to re-enter the workforce full-time, everything related to “finding employment” that I read in blogs, books, articles, or hear via webinars suggest that my chances are slim to none of finding prior comparable work if I can’t quantify my work and life experience in such a way as to inform a would-be-employer how I will either make them money or keep them from losing it.

My dilemma?

How do I quantify and communicate a career built to date on the qualitative – aka, interpersonal?

Since the majority of my work experience has been in Africa, it’s imperative that I convey my transferable skills and accomplishments for a North American context and audience.  But how?  

If I were my former Kenya-based colleague, I could display an impressive photographic portfolio of rural children’s community development centers, replete with annualized financial and enrollment figures.

But . . .

Because my skill set resides primarily in the qualitative realm of the interpersonal and intercultural, my challenge is to try and sell what my colleague once described as a “non-sexy” product. That is, he was implying that North Americans like to give and invest in projects and ventures that result in quantifiable and self-branding payback potential (e.g., “Look what we built!”).

Therefore, how do I quantify, for example, a life and work goal – one shared by US Peace Corps – of “helping to promote a better understanding of North Americans to the world,” and conversely “helping promote a better understanding of the world to North Americans?”

“Success” should not be excessively based on quantifiable activities and accomplishments as currently exists.

Equally important are the intangibles such as: lives mentored and supported, local profit and non-profit initiatives empowered, conflicts ameliorated, clients engaged and retained, partnerships mediated and MOAs facilitated, interdisciplinary-interdepartmental-intercultural relationships fostered, and good will, mutual understanding and respect engendered.

An essential problem with the prevailing measurement of success is that people and relationships can’t be quantified – at least easily.  They can’t be framed, stuffed and put into picture frames or hung on walls for donors, investors and the like to copyright or affix their brand logo.

A final example, yesterday my wife was one of 64 MSN graduates from The University of Texas’ School of Nursing. Also graduating were 7 PhD’s, and 76 BSN’s. One graduate from each degree program, plus two alumni, were recognized as “outstanding.” The 5 had the honor of sitting on stage among faculty.

graduation

“Outstanding” was (apparently) determined based on: 1) International service – mostly Africa. 2) Service that benefits the many under-served populations. 3) Prodigious research and publications. 4) Highest grade point average. And, specific to the alumnus: 4) Management oversight of millions, and in one alumnus’ case, billions of dollars.

I highlight my wife’s commencement’s traditional pomp and ceremony to make a point:

America’s over-zealous valuing of and reliance on quantifying – whether it’s in the area of work, resume/curriculum vitae, study, life, church, et cetera – is less reflective, to me, of how “outstanding” a candidate, corporation, body, team or country is or could possibly be.

Rather, it’s more reflective of how unskilled and uncomfortable we have become with the interpersonal.

It’s my opinion, that frequently to most often times, “outstanding” people, projects or achievements attain this fleeting accolade at the expense of others and relationships, whether it be work/study colleagues, spouse, children.  

It’s as if we have learned to deflect our many painful and failed relationships by throwing up smoke screens of numbers. Instead, we pour our energy, time and focus into activities and achievements, all of which are more easily controlled, manipulated, rewarded and promoted or publicized.

Impartially speaking, of course:), I believe my wife attained “outstanding” status, in that, she completed a difficult 3-year graduate studies program; she did so during midlife and after birthing and raising 5 children – plus, as of yesterday, 05/18/2013, she succeeded in staying married to the same, sometimes cantankerous man for 28 years!

But then . . . who will ever know about many of her “outstanding” candidate qualities because they are not quantifiable according to standard curriculum vitae or certificate of merit protocol!

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Filed under Africa, Life, Perspective, Relationships, Success

The Positive Power of Difference | Us + Them

I remember the wall that encased my third grade home in Kenya.  It was quarried rock, thinly plastered with cement, and as a security measure, injected along the top with jagged, multi-colored shards of glass.  I was sitting atop that wall one day (at a point void of glass!) when my family’s first of two pet Vervet monkeys, Penny, decided to join me, and then out of sheer pleasure at the prospect of terrorizing a young boy, bit my arm.  I screamed more in fear than pain, and shoved her off the 6 to 8 foot wall.

Glass as Crime Deterent

Glass as a crime deterrent

Aware that neighborhood, community and nation are rapidly changing toward a kaleidoscope of racial, ethnic, cultural and linguistic hues – and interspersed with varied degrees of crime – it’s easy and enticing to buy into the myth, marketing and politicking, which advocates that people and nations are predetermined to be in perpetual conflict and hostility with each other.

Such thought and argument utilizes fear of the unknown and different to persuade us that the best defense and antidote against inevitable change and conflict is an impenetrable barrier – or, as former Republican presidential candidates Herman Cain and Michele Bachman suggested – either an electrified fence or one that stretches the entire length of the Mexico/U.S. border.

A not uncommon residential security - Durban

A not uncommon residential security – Durban

It’s a modern-day circling the wagons scenario.  Confronted by a perceived or real threat, we erect barriers  to protect self, family and assets.  Sadly, we disregard the inevitable and historical fact that we are building nothing more lasting than structures of sand, which will not last beyond a spring tide of social discontent. Look no further for evidence than the Berlin Wall or France and the storming of the Bastille.

1989 - Fall of Berlin Wall

Fall of Berlin Wall, 1989

Walls are physical structures, yes, but they are also symbolic.  China’s Great Wall was built as a northern barrier against the threatening barbarian Huns.  Andrew Sinclair, however, noted that walls suggest “a mentality which still persists—the view of a world in which the limits between the civilized and the barbarian are exact and impassable.”  Today we might revise this “wall mentality” to express our longing for an impenetrable divide that guarantees personal protection.

Great Wall of China

Great Wall of China

What precipitated my thinking about walls and barriers, you ask?

Two things.

First, midpoint on my daily run are two separately owned houses for sale.  A distinctive of these two residences has been a shared, unpartitioned backyard.  What is now distinctive is that prior to sale, a high, dividing fence is being constructed that will effectively restrict one new homeowner’s access to the formerly shared swimming pool, as well as minimize social interaction.

The second precipitating factor? My own long-held thoughts on difference, well enunciated by Todd Pittinsky and his book Us + Them: Tapping the Positive Power of Difference.

I frequently voice – particularly post-senseless acts of mass violence – that despite their unconscionable and numbing reality, given a burgeoning global population and people’s access to firearms, as well as the pervasiveness of mental illness and socio-economic disparities, it’s a miracle many times more random acts of violence don’t occur.

It seems we individually, as societies, and “the media” conveniently overlook and under-report the positive dimensions of stories (the many examples of how people positively and daily relate to one another), focusing instead on telling and showing the macabre because that is what sells and excites social consciousness.

As Pittinsky observes, “We are letting the worst of the news become our underlying picture of us-and-them relations.  We know the negative power of difference very well, but we are barely acquainted with the positive power of difference.”

South African educators (+me) working together to improve kids lives.

South African educators (+me) working together to improve kids lives.

This is exactly Pittinsky’s point.  Since the Holocaust and extending into the Civil Rights era, social science research has singularly focused on the negative – on hate and negative prejudice type studies.  Positive research and reporting on “liking of the other” (which he calls allophilia) is largely excluded.

Social sciences’ singular and myopic research on causes of and ways to eliminate or minimize the negative (hate/prejudice) has over the decades thoroughly and negatively saturated and shaped society at large (via education), especially government, military, business, education and civic leaders’ perceptions, attitudes, and responses to difference and “them.”

This overwhelming negative outlook has adversely affected societies at large because leaders and groups views of and approaches to difference and “the other” reflect an “us versus them” or an “us against them,” and seldom, if ever, a positive science of “us and them” or an “us plus them.”

Us + Them

Us + Them

There’s something wrong, Pittinsky notes, when all focus, effort, and expenditure is on tracking “hate back through generations while overlooking positive attitudes and actions that happen today, never mind seeking their distant roots or long-term effects.”

Take Africa for example.  Western coverage of the continent is dominated by news of genocide, dictatorial atrocities, and ethnic massacres.  Yet, Africa has an “estimated 2,035 linguistic groups and more than 3,000 ethnic groups.  It is not uncommon to find more than 20 ethnic groups in one country.  And yet, at any given moment, most Africans are not hating or fighting.  Why not?  We really don’t know.  It’s mostly the hate we study.”

In researching his book, Pittinsky found more than 200 published measures of hate and negative prejudice toward “the other” group, yet not a single measuring tool for constructing positive attitudes toward “the other.”

The Core of the Problem

The Core of the Problem

North Americans have at least two significant challenges ahead of us.  First, as Harvard’s Diana Eck states, “Simply open our eyes.  Discover America anew, and explore the many ways in which the new immigration has changed the religious (and cultural) landscape of our cities and towns, our neighborhoods and schools.

Secondly, strive to maintain our nation’s e pluribus unum (out of the many, one), given the twin facts that we’re the most religiously diverse nation in the world, yet also the most religiously (and culturally) illiterate.

religion-dm-500

Our economic prosperity, global dominance and geographical size has in the past minimized our “need” to initiate relationships or understanding of difference with the “other.”

Like South Africa, the United States is a rainbow nation of diversity and multiple cultures.  We need to discard/unlearn any and all notions that suggest people and nations are predestined and hard-wired for conflict and hostility, as Samuel Huntington’s popular book title suggests, The Clash of Civilizations.  For the passionately religious minded, this will require, in part, a cessation of bearing false witness against those different from oneself.

All it takes to begin reversing the centuries’-long cultural and religious ingrained notion that hostility and conflict are immutable aspects of our created differences, is to risk sharing in what Eck describes as “the common tasks of our civil society.”

If that is too risky or demanding a task, then share a cup of hot tea/coffee and a conversation with “the other” about shared memories of life and loss, perhaps during what Elizabeth Lesser calls, “Take ‘the other’ to lunch.” It would help communicate across cultural, political, economic and social divides, if you took along a few personal photographs to share, too.

We all, yet leaders, in particular, “Have the responsibility to understand and increase what we want (peaceful and productive multicultural societies), not just to understand and decrease what we don’t want (prejudice and hate).”

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